POLICIES

SHIPPING & FABRICATION TIMES

Shipping occurs after fabrication which can take up to 2-3 weeks. To request receipt of your order by a specific date, please message your request on the CONTACT page. We'll do our very best to accommodate your request.

We now ship internationally via USPS First Class Mail for a flat rate. We are not responsible for any customs fees, etc..., that may occur. Delivery times vary and tracking is not available. If international tracking is requested, the order must be shipped via USPS Priority Mail. Please contact us for a shipping quote in this case.

RETURNS AND EXCHANGES

If you are not satisfied with your order, items purchased on www.slanttstudio.com and in new unword condition may exchanged within 5 days of receipt for an item of equal or lesser value or for a credit towards a future purchase. Before returning your item, please first send a brief e-mail to hello@slanttstudio.com and include your name, the item, and invoice number. Unauthorized returns will not be accepted. We do not provide refunds or refund shipping charges on return items. We are unable to accept returns of damaged items.

Please note, we cannot accept returns or exchanges that were purchased from any other retailer.

For your protection, please pack your return item securely and return your order with an insured & trackable courier, and keep your receipt. SLANTT is not responsible for items damaged or lost in transit. Please include a note with your name and invoice number, and once we receive your return, your account will be credited for the merchandise amount.
 

REPAIRS / REPLACEMENT / EARRING SINGLES

We are happy to clean or repair your SLANTT piece at no charge to you except shipping charges. If your piece has substantial repair or replacement parts, we will notify you of this, and there may be a charge under these circumstances.  

If you lose a single earring, please contact us to replace that single for an appropriate charge. 

Please note that SLANTT is not responsible for shipping charges on repair or replace items. Contact for repair/replacement authorization at: hello@slanttstudio.com